Return from customer

Return from customer document form

Complete, validate, and post the return from customer document.

The Return from customer document form contains all transaction details required before saving and posting.

Open the form from the : select Create, or select a document and choose Edit. Viewing requires view permission, creating and saving require edit permission, and posting or unposting requires post permission. Fields marked with an asterisk are required.

Sections and tables

The form contains Nomenclatures, Accounting, Additionally, Files tabs. Complete the document header before moving between them.

Related tables use Nomenclature, Unit, Booking, Quantity, Amount Without Discount, VAT, VAT amount, Amount, All Basic, Book account, Income Account, Income Article, Project, Intent Of Use, Variation, Coeff., Batch, Warehouse, Cost account, Cost article, Business segment, Department columns. Add lines with the corresponding command, complete them in order, and verify totals before saving.

Fields

FieldRequiredHow to complete
NumberWhen required by the formEnter the value from the source document or the approved transaction terms.
Document dateYesEnter the required date, period, or time.
OrganizationYesSelect an available value; the available choices depend on the context already entered.
WarehouseWhen required by the formSelect an available value; the available choices depend on the context already entered.
CustomerYesSelect an available value; the available choices depend on the context already entered.
Operation KindYesSelect an available value; the available choices depend on the context already entered.
Basis documentYesSelect an available value; the available choices depend on the context already entered.
ContractYesSelect an available value; the available choices depend on the context already entered.
CurrencyYesSelect an available value; the available choices depend on the context already entered.
Exchange rateWhen required by the formVerify the rate for the selected currency and document date.
Price Includes VatWhen required by the formEnable Price Includes Vat when the option applies to this document.
Row numberWhen required by the formSelect an available value; the available choices depend on the context already entered.
NomenclatureWhen required by the formSelect an available value; the available choices depend on the context already entered.
VariationWhen required by the formSelect an available value; the available choices depend on the context already entered.
UnitWhen required by the formSelect an available value; the available choices depend on the context already entered.
Vat NameWhen required by the formSelect an available value; the available choices depend on the context already entered.
Book accountWhen required by the formSelect an available value; the available choices depend on the context already entered.
DepartmentWhen required by the formSelect an available value; the available choices depend on the context already entered.
Cost articleWhen required by the formSelect an available value; the available choices depend on the context already entered.
Intent Of UseWhen required by the formSelect an available value; the available choices depend on the context already entered.
Representative Of The OrganisationWhen required by the formSelect an available value; the available choices depend on the context already entered.
Representative Of The CustomerWhen required by the formSelect an available value; the available choices depend on the context already entered.
Legal Action Type By ContractWhen required by the formEnter the value from the source document or the approved transaction terms.
Contract Settlement TypeWhen required by the formEnter the value from the source document or the approved transaction terms.
Vat Account Scheme By ContractWhen required by the formEnter the value from the source document or the approved transaction terms.
Income ArticleWhen required by the formSelect an available value; the available choices depend on the context already entered.
Settlement AccountYesSelect an available value; the available choices depend on the context already entered.
Debt Recognition AccountYesSelect an available value; the available choices depend on the context already entered.
Unconfirmed Tax Liability AccountWhen required by the formSelect an available value; the available choices depend on the context already entered.
Tax Liability Vat AccountWhen required by the formSelect an available value; the available choices depend on the context already entered.

Automatic values and dependencies

  • After an organization is selected, its base currency and available defaults are filled in; incompatible dependent values must be selected again.
  • After a contract is selected, its currency, transaction type, and accounting terms available to this document are filled in.
  • After an item is selected, the available unit, tax, and accounting details are filled into the line.

Validation, saving, and posting

Depending on the form state, Document date, Organization, Customer, Operation Kind, Basis document, Contract, Currency, Settlement Account, Debt Recognition Account can be marked as required. Some of these fields are shown only for the relevant operation type or organization settings; follow the visible asterisks.

  1. Verify the number, date, organization, and all dependent details.
  2. Make sure all table lines are complete and quantities, amounts, taxes, and totals agree.
  3. Select Save to record the document without posting, or Save and post to run its business rules at the same time.

Posting records returned inventory and adjusts revenue, VAT, and settlements.

To change a posted document, use Unpost first. Related documents, a closed period, or other dependencies may block the action; the form then displays a message. After corrections, save and post the document again.

Files and printing

Use the Files tab to add supporting attachments. Verify the file version and avoid unnecessary personal data.

No dedicated print form is configured for this module.